Terms of service

Overview

This website is operated by Lullor Comfort. Throughout the site, the terms “we”, “us” and “our” refer to Lullor Comfort. By visiting our website or purchasing from us, you agree to these Terms of Service and the policies referenced here.

Online store terms

You must be legally capable of entering into a contract in your country of residence to purchase from this store. You may not use our products or services for any unlawful purpose.

Product information

We take reasonable care to describe and display our products accurately. Colours and appearance may vary depending on your screen. Product descriptions, prices and availability may change without notice.

Orders

Submitting an order is an offer to purchase. An order is accepted when we confirm acceptance. We may refuse or cancel an order where permitted by law, including because of suspected fraud, payment issues, pricing errors or stock availability. If we cancel a paid order, we will refund the affected amount.

Prices and payment

Prices are displayed in the currency selected for your market. Taxes, duties and other charges are shown at checkout where applicable. You agree to provide accurate billing, payment and contact information.

Shipping and delivery

Shipping and delivery are governed by our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs or events outside our reasonable control.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy. Nothing in these terms limits rights that cannot lawfully be excluded.

Intellectual property

All content on this website, including branding, text, graphics, photographs and design, is owned by or licensed to Lullor Comfort and may not be copied, reproduced or used commercially without permission.

Third-party services

Our store is hosted by Shopify and may use third-party payment, delivery and technology providers. Their services may be subject to separate terms and privacy policies.

Prohibited use

You must not misuse the website, introduce malicious code, attempt unauthorised access, scrape the website unlawfully, infringe another person’s rights or interfere with the operation of the store.

Accuracy and availability

We may correct errors, inaccuracies or omissions and update information at any time. We do not guarantee that the website will always be available or error-free.

Liability

To the fullest extent permitted by law, Lullor Comfort will not be liable for indirect or consequential loss arising from use of the website or products. This does not exclude liability that cannot lawfully be excluded.

Privacy

Your use of the store is also governed by our Privacy Policy.

Changes

We may update these terms by posting a revised version on this page. The version available when you place an order will apply to that purchase.

Contact

Questions about these terms can be sent to help@lullor.com.